PRIVACY POLICY

KHULA is committed to uphold your constitutional right to privacy by safeguarding your personal information and implementing reasonable measures to protect it. KHULA App adheres to the highest standards of protecting your personal information when you use KHULA platforms KHULA website, the KHULA mobile site, KHULA web app and KHULA mobile application (collectively the “KHULA app and/or app”). We have created this Privacy Policy for you to read and appreciate how we safeguard your personal information and respect your privacy (“Policy”). This Policy complies with, and facilitates the obligations required from, the South African Protection of Personal Information Act, No. 4 of 2013 (“POPI”), as amended.

Last updated 16 June 2021

1. To better protect your privacy, we set out our practices regarding the way your personal information or data is collected and used through the KHULA app. It describes our practices in conjunction with access to the KHULA app. It also explains how and why KHULA collects, uses and shares your personal information.

2. The Privacy Policy is part of these Terms. By agreeing to these Terms, you are also consent to the Privacy Policy and warrant that all information and data provided by you is accurate. If you do not comply with any of the Privacy Policy, that will be a breach of the Terms. You are not allowed to use the KHULA platform if you do not agree to this Privacy Policy.

3. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

4. While using our Service, we may ask you to provide us with your personal information that can be used to contact or identify you which includes but is not limited to:

4.1. your name and surname

4.2. your identification

4.3. Passport number

4.4. Race

4.5. Email address

4.6. Contact details

4.7. Location information

4.8. Physical address

4.9. information relating to your company name and VAT number

4.10. Profile pictures

4.11. Your credit card details or any other financial information

4.12. Bank information

4.13. Credit check

4.14. Text, audio, video, or image files

4.15. Trading data

4.16. Transaction history

4.17. Account balances

4.18. Orders

4.19. Product listings

4.20. Farm profile data

4.21. Invoices and quotes

4.22. Integrations with 3rd parties

4.23. Company FICA Information

4.24. VAT registration number

4.25. Income tax number

4.26. Certification information (where required)

4.27. CHEP Account number.

5. By sharing your personal information with KHULA you agree that it is i) true, accurate and lawful; ii) not false or misleading and iii) does not violate any applicable laws and regulations.

6. In the event that your personal information changes, you are required to inform us and provide us with the updated personal information within 36 hours to enable us to update your personal information. Should your personal information change and affect trading on the site, you are prohibited from trading until your personal information has been update

7. KHULA strives to ensure that the personal information provided is complete, accurate and not misleading. You will be required to provide information about your entity, business or products/services for registration purposes in support of your personal information. By using the KHULA app, you consent to the inclusion of your personal data in our database and authorise KHULA to share your information with other users.

8. We reserve the right to remove and/or delete your profile on the KHULA app in the event that you provide inaccurate, irrelevant, out of date, incomplete and misleading personal information.

9. KHULA may use your personal data in the following ways:

9.1. To fulfill your orders

9.2. To provide you with our services

9.3. To provide customer support and technical services on request

9.4. To notify you about changes to or other important about our services

9.5. For website and system administration to improve the navigation and content of our site.

9.6. For payment processing and fraud prevention

9.7. To provide analysis or valuable information so that we can improve the services

9.8. To monitor the usage of the Service; and

9.9. To detect, prevent and address technical issues.

10. In the event that your personal data is used for any purposes other than as set out above: we will obtain your written consent for such use.

11. Your privacy is important to us, as such we do not share your personal information or data with third parties except as described in this privacy policy. We may share your personal information or data with third parties such as a) business partners, b) certified services providers and any affiliated parties within KHULA’s structure. However, third parties only have access to your personal information to fulfil its function and used in accordance with the Privacy Policy of the jurisdiction where we operate. We will not use your personal data for marketing purposes without your consent and will not disclose data to any independent third parties for such purposes.

12. Transfer Of Data

Your information, including Personal Data, may be transferred and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside South Africa and choose to provide information to us, please note that we transfer the data, including Personal Data, to South Africa and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Khula app will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

13. Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security

14. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

15. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's website. We strongly advise you to review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services.

16. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

17. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page provided that you have consented to same.

18. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

i) Session Cookies. We use Session Cookies to operate our Service.

ii) Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

iii) Security Cookies. We use Security Cookies for security purposes.

KHULA may have claims and other rights against you under the Privacy Policy and the Terms. We shall comply with applicable legislation in respect of data protection law in the jurisdiction where we operate. This Privacy Policy is subject to the laws of the Republic of South Africa.